Your Questions Answered

How long does each session last?

  • The first session is an initial interview, which lasts for one hour and 20 minutes.  During this time I will ask a number of questions about your life up to now and also your medical background.  I really want to get to know you and hear what brought you to therapy. I will also provide a hard copy of my terms and conditions and the contract for recording sessions;

  • Further sessions last a full 60 minutes.

What are your fees?

  • Each session is charged at £60 and payable by bank transfer prior to each appointment.

  • A limited number of concessionary places are also available, in line with ongoing training (see below)

  • Once you decide that you and I are a good professional fit, .I will email these details to you along with your confirmation for future sessions.

  • If you would like to pay for a block of sessions, this is no problem but must be paid in advance.

If the sessions are recorded, will they still be confidential?

  • I am able to offer some concessionary places as part of my ongoing Psychotherapy Trainee commitment

  • All trainees at the Institute of Psychosynthesis must record their sessions;

  • Recording of sessions must be done with written agreement of the client. (this is done at the start of the first session as detailed above);

  • I transcribe a portion of each session for supervision only;

  • Transcripts are fully anonymous;

  • All recordings are destroyed at the earliest possibility;

  • Sessions are 100% confidential and your name and details are never shared unless the following occurs;
    1.     You are in danger of physically hurting your self; and/or if
    2.     You are in danger of physically hurting someone else.

  • If either of the above becomes a probability, I am duty-bound to contact your GP, however I will never do anything behind your back and I will inform you before I make contact.

How do you decide if you can help me?

  • The first three sessions give us both a chance to get to know each other a little, and to get a feel for whether this kind of therapy is what you are looking for.

  • These sessions also help to ensure that I am the right person to provide the support you require. If I feel that I am not the right person at this time, I will let you know and we can discuss some options for your therapeutic journey.

What if I decide I don't want to have therapy with you?

  • It is important that you feel safe, comfortable and confident with any therapist you work with.

  • The first three sessions really help to give us both a chance to build rapport and to give you an opportunity to see if you would like to work with me. 

  • If you decide that it is not for you, that's absolutely no problem at all.

  • After those first three sessions, I have cancellation terms in place should you wish to stop therapy.  For which ever reason you have for finishing, whether it be after a month, a year or more, the ending of therapy can provide a unique opportunity to do things differently.

  • In the therapy room you will have been able to be how you are, no holds barred, no need to put on a brave face, no pretence.  We all have different ways of 'dealing' with endings and they can bring up a tremendous amount of issues, pain or discomfort.   Perhaps there is an urge to just end, somewhat like 'ghosting'.  Some give a polite excuse or find a reason to go quickly.  And some try to protect feelings - either their own or the others.  But to do so in therapy takes away from something valuable that you deserve and have been working towards - an opportunity to heal something from your history.
    Should you decide to work with me, as your therapist I am here for you to work things through - however messy, ugly, angry or painful. I liken the ending of therapy swiftly, to like jumping off a train while it is still in motion, before it has had a chance to come into a station.  By taking advantage of the ending terms, together we can bring the therapy to a natural close and provide you with the tools to step out into the world better prepared, more healed and entirely ready.  The ending terms are not for my benefit.  They are because you, the client and the person, deserve to honour yourself in this way.

  • Please see below for my full Terms and Conditions, or feel free to get in touch if you have any questions


Are you Insured?

  • All therapists must hold Professional Indemnity Insurance and I am insured with Balens.

Do you have Terms and Conditions?

My Terms and Conditions are below and a hard copy is provided to each client at the initial interview.


Karen Rawden
Terms and Conditions



Payment is made in cash at the start of each session, or can be paid in advance for a set number of sessions. The therapist will endeavour to give you as much advance notice as possible for holidays or of any other need to cancel a future appointment.


Cancellation and missed session policy

If you are unable to attend your appointment, please let the therapist know as soon as possible. The required notice for cancellation is the Friday before your next appointment. Where there is less notice, the therapist will try to accommodate you with an alternative appointment within the same week.  If this is not possible, or if you fail to attend an appointment,  the full fee will be charged. We hope clients appreciate that it is rarely possible to fill these appointments at such short notice which is why we are obliged to charge for the Therapist’s time.

There is no charge for sessions missed due to holiday if notice is given.  A missed appointment due to illness may not incur charged, but this is at the therapist's discretion if sufficient notice is given..


Ending Terms

Endings can bring up many issues reflective in the client’s history.  For this reason, when the decision is made to end therapy, the cancellation ending terms offer an invaluable opportunity for the client to explore any issues and ‘do things differently’. The therapist can discuss this with you if you have any questions.

1-3 weeks = 0 weeks to end
3-6 weeks = 1 week to end
6-12 weeks = 2 weeks to end

12+ weeks = 4 weeks to end


Confidentiality is an integral part of counselling and psychotherapy and is seen as an essential component to building the therapeutic relationship and ensuring the client’s sense of safety. The therapeutic process encourages the client to be as open and honest as possible and inevitably personal experiences and sensitive information is disclosed. It is vital therefore that the client can trust that everything discussed will remain completely confidential. All information will remain confidential unless both the client and therapist agree to discuss something with a third party. The only circumstance where confidentiality might be broken would be if there was a serious risk to the client’s life or if another person’s life was at risk; alternatively, in the rare instance where the therapist was liable to civil or criminal court proceedings if they did not disclose client information. If at all possible this would be discussed at length with the client beforehand and everything would be done to safeguard client confidentiality. Please also refer to the Consent to Recording Sessions Agreement.


Handling of personal information
The therapist holds all records securely and ensures the utmost confidentiality in the treatment of any information held about its clients. No information will be disclosed without the client’s written permission, except under certain rare legal circumstances (e.g. Child Protection). Karen Rawden subscribes to the UKCP Code of Ethics for Counsellors and Psychotherapists. Copies of these codes are available on request. The therapist is fully insured for professional liability and maintains regular supervision for all client work undertaken. The therapist complies with the Data Protection Act 1988.